Donor Support Associate - (Remote) at ActBlue

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Be a Donor Support Hero at ActBlue (Remote, Temporary - $31.25/hr, Benefits)

Calling all passionate communicators with a heart for democracy! ActBlue is seeking enthusiastic Donor Support Associates to join our growing team for a busy election season (temporary, 4-5 month commitment).

At ActBlue, we believe everyone deserves a voice in our democracy. As a Donor Support Associate, you'll play a vital role in our mission by providing exceptional support to the small-dollar donors who fuel progressive change.

Make a Real Impact This Election Season:

• Empower Donors: Provide exceptional service to ActBlue's small-dollar donor base, ensuring a smooth and positive donation experience.
• Be a Champion for Democracy: Your work directly contributes to ActBlue's mission of building a stronger democracy through grassroots fundraising.
• Temporary Opportunity (4-5 months): Gain valuable experience in a fast-paced environment with a flexible work schedule (multiple options available).
• Competitive Pay & Benefits: Enjoy a competitive salary of $31.25 per hour, plus a comprehensive benefits package including health insurance, dental, vision, paid time off, and more.

Thrive in a Supportive Remote Environment:

• Master of Many Channels: Provide exceptional support via email and phone, resolving donor inquiries and ensuring a smooth experience.
• Efficiency Expert: Manage a high volume of requests with accuracy and speed.
• Team Player: Collaborate effectively with colleagues to achieve shared goals and continuously improve the donor experience.

Do You Have What It Takes?

• Customer service experience (phone & email) is a must.
• Familiarity with Zendesk (or similar ticketing systems) is a plus.
• Strong attention to detail, problem-solving skills, and a passion for helping others.
• Excellent written and verbal communication skills.
• Ability to work independently and thrive in a fast-paced environment.
• Belief in ActBlue's mission of fueling progressive change.

Ready to put your skills to the test and make a real difference this election season? Apply today!

We've made the job description more concise and action-oriented. Highlighted the key benefits and used action verbs to showcase the daily responsibilities.

Note: This is a temporary position and may not be available in all states. Refer to the original job description for details.